032· FAQ’s Section

Common Questions:

What are the delivery times?

If you create an order before 3:00 pm, it will be shipped within 1-2 business days from Cebu.

What if it doesn’t fit?

Enjoy a 30-Day Easy Returns–no worries.

Are lenses really polarized?

Yes, UV400 certified, 1.1mm TAC polarized.

Payment safety?

Secure checkout guaranteed – Cash on Delivery.

What are the shipping and delivery costs?

Shipping and delivery costs are FREE.

Can I track my order?

Yes, when your order is shipped from Cebu, you will receive an email with a tracking code.

Can I change my delivery address?

Unfortunately, our system does not allow for changes after an order has been placed. We would also like to emphasize that you should always check whether you have filled in the correct personal details before you finalize your order.

My order has not been delivered yet, what now?

It is possible that your order got delayed with the courier. We recommend that you check your track code properly first, as that will tell you the status of your delivery.

Product care?

Use the pouch for cleaning the lens or any micro-fiber cloth.

What are the warranty conditions?

If your product is broken within 30 days of ordering it, and is damaged or missing parts for reasons not due to your error, shipped it immediately for assessment.